Covid 19 | countrywidephysio
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Covid 19 Update

June 22nd 2020

Our clinic now back to 5 days a week by appointment only. We are continuing hygiene and cleaning guidelines from the Government to ensure the safety of all our team and patients. We still ask that you wait in the car for your appointment and come in on the scheduled time unless you need to fill in any paperwork. 

We are still offering Telehealth consults if you prefer. 

April 28th 2020

Countrywide have reopened as we are an Essential Service. We have taken extra steps to ensure we are following all Government advice and infection control guidelines throughout the clinic to ensure the safety and health of all our patients and staff members. 

To reduce foot traffic and to minimise the amount of people in our clinic at one time, we are no operating on a "by appointment only" basis and we ask that you only attend our clinic if you have an appointment booked.

We are available on Tuesdays, Thursdays and Fridays as of the 28th of April 2020 for face to face consults and online consults.

Please note that as we will not have the reception staff available full time so we will answer the phone as soon as we are able, please leave us a message with your name and phone number so we can call you back.

When you arrive for your appointment could you please remain in your car until your appointment time and then enter the clinic. this helps us to keep the numbers of people in the reception area to a minimum.

We are still offering Telehealth consultations for our patients doing injury management and musculoskeletal problems. Physiotherapists have a large toolbox of skills and are able to provide ways of treatment via video chat. If you would like to book an online consult please contact us.

Thank you for your patience and understanding during this time.

March 24th 2020

Countrywide Physio is still open and we are using Telehealth which means we can work with you via online video chat.

In these sessions we can assess, advise, create and progress exercises for you.

Online consults have been proven to be extremely effective for patient care and outcomes, so why not give it a go! We may be in this situation for a little while and getting on top of your problem quickly may prevent a long term issue. 

 

Your physio will be there to (virtually) hold your hand through the process of logging on, all you need is a laptop or tablet with a camera, sound and access to your emails. We will email you the link to access your physio. We can even do this on your smartphone it's just a bit smaller for you to see!

Call our receptionist on 8564 3399 they are also working from home so bear with us if the call goes to message bank. Please make sure you leave a return number and we will get back to you as soon as possible to organise an appointment.

 

This virus doesn't mean that you have to live with your pain or discomfort, we are here to help and will work with you via online consults to resolve your problem.

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